How do I return an item?

Refund/Return Policy:

Returns must be pre-authorized. Please call us for return authorization and shipping instructions at 302-658-7345, M-F 9:00AM to 5:00PM or Saturday 9:00AM - 3:00PM, we are closed on Sunday.

Returns for exchange or refund must be per-authorized within 10 calendar days after delivery of the product. Return must be received at our store within 10 days of your receipt of return authorization. At our sole discretion after 10 calendar days, we will offer an exchange or refund. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:

  • In original packaging and not worn, washed, cleaned or altered in any way
  • In resellable condition
Refunds are contingent upon inspection of item(s) once we receive it. There is a 15% restocking fee for returned items that are not being exchanged and are not damaged. Again you MUST contact us within 10 days if you intend to return ANY item sent from our store. Items returned to us AFTER 10 days and WITHOUT contacting us, will NOT be refunded.Customer is responsible for all shipping costs if seller is not at fault.


Wright and Simon Inc.

911 North Market Street

Wilmington, DE 19801

Telephone 302.658.7345